Contact Us
We read every message that comes in. Whether you're a player with a question, an operator with a proposal, or someone who spotted a mistake, we want to hear from you.
We aim to respond within 48 hours.
For Players
Questions About Our Reviews
Not sure why we rated a casino the way we did? Want more detail on a bonus or payout speed? Ask us. We're happy to explain our thinking.
Report a Problem Casino
If you've had a bad experience with a casino we've reviewed, tell us. We can't resolve disputes for you, but we track complaints and update our reviews when patterns emerge.
Suggest a Casino for Review
Know a site we haven't covered yet? Let us know. We can't review everything, but we consider all suggestions.
Outdated Bonus or Promo
Found a code that doesn't work or terms that have changed? Flag it. We verify and update our bonus information regularly.
For Industry
Press and Media
Game developers, operators, PR teams, and agencies: if you have press releases, interview requests, preview access, or event invitations, get in touch.
We honor all embargoes and handle review materials with full transparency.
Advertising and Partnerships
For advertising enquiries, affiliate partnerships, sponsored content, or collaboration proposals, contact us with details about your campaign or project.
A member of our team will follow up with available options.
Review Requests
If you have an online casino, game, payment service, or related product you'd like us to review, send us the details.
Our editorial team will evaluate whether it's a fit for our audience and schedule.
News Tips
Spotted something worth investigating? New casino launches, regulatory changes, operator news, game releases - we want to hear about it.
Anonymous tips are welcome.
Feedback and Corrections
We work hard to publish accurate information, but mistakes happen. If you spot an error - wrong bonus amount, outdated terms, broken link, anything - let us know.
Include the page URL and what needs fixing. We'll look into it and update quickly.
Technical Issues
Having trouble with the site? Broken pages, display problems, slow loading, or anything else that's getting in the way? Tell us and we'll investigate.
What We Can't Help With
We're a review site, not a casino.
That means we can't access your casino account, process your withdrawal, reverse a bet, or intervene in disputes between you and an operator.
If you have an account issue, contact the casino directly. If that doesn't work, reach out to the casino's licensing authority.
What we can do is note your experience. If we see a pattern of complaints about a casino, it affects our reviews and recommendations.
Security Notice
We will never ask you for your password, payment details, or personal documents.
If someone claiming to represent us asks for this information, it's a scam. Do not respond. Report it to us immediately so we can take action.
Our official communication comes through this site and verified email addresses only.
Help Us To Help You
The more detail you include, the faster we can respond. Where relevant, please include:
- The page URL (if reporting an error or asking about a review)
- The casino name (if reporting a problem)
- Screenshots (if they help explain the issue)
- What you expected vs. what happened
What Happens Next
- Your message lands in our inbox.
- We read it and route it to the right person.
- If it needs a reply, we respond within 48 hours.
- If it's a correction or tip, we investigate and update the site.
Common Questions
Are you a casino?
No. We review and compare online casinos. We don't operate any gambling services, hold player funds, or process bets.
Can you help me get my money back from a casino?
We can't intervene in disputes or recover funds on your behalf. For unresolved issues, contact the casino's licensing authority. We do track complaints, and consistent problems will affect how we rate a casino.
How do I report an outdated bonus?
Use the contact form and select "Feedback & Correction." Include the page URL and what's changed. We'll verify and update.
Do you respond to every message?
We read everything. If your message requires a reply, we aim to respond within 48 hours. Some enquiries - like partnership proposals - may take longer during busy periods.